Career at ITOM

Shaping technology.
Taking responsibility

With us you will work on digital solutions that have to exist in everyday life - with people who think ahead, share knowledge and create results together.

Your impact

Don't just be there.
Share it

From strategy to stable operation, we think IT consistently. This creates space for people who see connections, seek responsibility and translate good ideas into viable solutions.

You bring in your perspective, work closely on real challenges and develop further with projects, customers and the team.

Your entry

Many ways. A common goal

Whether initial practical experience or many years of expertise: What matters is that you want to make a difference.

01

Students

Gather practical experience, learn about responsibility and translate theory into real solutions.

Discover opportunities →
02

Start your career

Start with support, learn quickly and take responsibility step by step.

Find entry →
03

Professionals

Contribute experience, design complex projects and set new technical accents.

View positions →
Collaboration

What you can expect from us

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Responsibility with support

Make your own decisions and count on an experienced team.

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Flexible working

Collaboration that is oriented towards the task, team and reality of life.

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Direct paths

Open exchange, tangible contacts and decisions without detours.

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Development in everyday life

Learning through challenging tasks, feedback and shared knowledge.

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Technological diversity

From architecture and consulting to software to platform and operation.

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Common impact

Work whose results actually resonate with customers and users.

Specific general conditions and additional benefits may vary depending on the position and location.

Open positions

Find the task that suits you

7 open positions
Process designer (m/f/d) Area: Public administration Open Position

You translate administrative services into understandable, media-free and implementable digital processes - from the first actual recording to the production-ready online service.

Your tasks

  • Record, analyze and visualize actual processes in municipalities and authorities
  • Develop target processes for OZG services, online applications and internal processing
  • Document technical requirements, roles, data fields, evidence and decision points
  • Workshops with Facilitate specialist offices, IT, data protection and other participants
  • Transfer process models into requirements for forms, interfaces and specialist procedures
  • Accompaniment in tests, acceptance and the continuous improvement of introduced processes

This is what you bring with you

  • Experience in process management, organizational development, administrative digitalization or business analysis
  • Methodological understanding, for example of BPMN, user journeys or requirements management
  • Sensibility for understandable digital administrative services and the perspective of the users
  • Structured, independent way of working and secure moderation
  • Very good knowledge of spoken and written German

Advantageous:Knowledge of the OZG, municipal processes, FIM, EfA services or common form and workflow platforms.

Interested in this position →
Administrative specialist OZG (m/f/d) Area: Public administration Open position

You combine in-depth administrative knowledge with digital implementation and ensure that our solutions fit the processes in authorities and municipalities.

Your tasks

  • Classify administrative services and responsibilities together with our customers
  • Record requirements from specialist offices and prepare them in an understandable way for project and development teams
  • Introduce online forms, digital application processes and administrative-related platforms
  • Properly check form fields, evidence, texts and processing paths
  • Prepare and conduct training courses, workshops and user appointments
  • Work as an interface between administration, consulting, technology and operations

This is what you bring with you

  • Professional experience in a public administration or in projects for the public Sector
  • Understanding of municipal or official structures and decision-making processes
  • Interest in digitalization, user-oriented services and organizational change
  • Skills in communication, reliability and a solution-oriented way of working
  • Very good knowledge of spoken and written German

Advantageous:Experience with OZG services, specialist procedures, FIM, administrative portals or digital identity management.

Interested in this position →
Sales specialist OZG (m/f/d) Area: Public Administration Open position

You develop sustainable customer relationships in the public sector and convey our OZG, platform and service portfolio in a professionally credible manner.

Your tasks

  • Approach and advise municipalities, authorities and public organizations in a needs-oriented manner
  • Qualify potential and coordinate sales processes from initial contact to completion
  • Create solution presentations, offers and service descriptions with specialist colleagues
  • Evaluate tenders and tender documents from a technical perspective and coordinate contributions
  • Systematically incorporate customer needs and market feedback into the portfolio
  • Develop customer relationships and accompany handovers to projects and operations

This is what you bring with you

  • Experience in B2B or public sector sales of IT solutions or services that require explanation
  • Understanding of public clients, municipal challenges and longer decision cycles
  • Confident demeanor, negotiation skills and enjoyment of advisory sales
  • Structure in dealing with offers, appointments, CRM data and several parties
  • Very good knowledge of spoken and written German

Advantageous:Knowledge of procurement law, the OZG environment, SaaS solutions or managed services for public clients.

Interested in this position →
Support specialist OZG (m/f/d) Area: Consulting Services Open position

You are the reliable contact point for users of our digital administration offerings and ensure comprehensible, sustainable solutions.

Your tasks

  • Record and qualify support requests for OZG Manager, online forms and connected services
  • Reproduce, prioritize and fully document error images in the ticket system
  • Solve requests or hand them over to development, platform operations and partners in a structured manner
  • Inform customers understandably about status, solutions and known limitations
  • Create knowledge articles, instructions and reusable solution steps
  • Identify recurring causes and initiate improvements to the product and operations

This is what you bring with you

  • Experience in IT support, service desk or in the Support of web-based applications
  • Technical understanding of browsers, user accounts, interfaces and typical web errors
  • Excellent customer orientation, patience and clear written communication
  • Systematic troubleshooting and reliable work according to priorities and service processes
  • Very good knowledge of German; Technical English is helpful

Advantageous:Knowledge of ITIL, ticket systems, Keycloak/OIDC, municipal specialist procedures or OZG applications.

Interested in this position →
IT consultant OZG (m/f/d) Area: Consulting Services · Senior or Junior Open position

You accompany public clients from goal setting to the sustainable introduction of digital administrative services and combine strategy, organization and technology.

Your tasks

  • Analyze, structure and convert digitization and OZG projects into realistic roadmaps
  • Advise on platforms, portals, EfA reuse, integration and operating models
  • Develop requirements and solution concepts with expertise, architecture and development
  • Prepare, moderate and document workshops and decision-making meetings
  • Manage work packages, risks, dependencies and results in projects
  • With appropriate seniority, lead sub-projects and provide technical support to junior consultants

This is what you bring with you

  • For juniors: initial experience from studying, administration, consulting or digitalization projects
  • For seniors: several years of consulting experience and responsibility in complex IT or transformation projects
  • Analytical thinking and the ability to bring together professional and technical perspectives
  • Confident communication with departments, IT and decision-makers
  • Very good knowledge of spoken and written German

Advantageous:Knowledge of OZG, register modernization, FIM, portal network, BundID/company account, EfA or municipal platform architectures.

Interested in this position →
Software developer OZG (m/f/d) Area: Consulting Services · Software Engineering Open position

You develop secure, maintainable web applications and integrations for digital administration services - from user-friendly frontend to automated deployment.

Yours Tasks

  • Design and develop web applications, APIs and integrations for OZG and e-government solutions
  • Translate technical requirements into testable, maintainable code and technical concepts
  • Integrate authentication, role models and interfaces to portals, registers or specialist procedures
  • Share code reviews, automated tests and CI/CD pipelines
  • Help run containerized applications in cloud or on-premises environments
  • Consider documentation, security, accessibility and data protection right from the start

This is what you bring with you

  • Practical experience in software development with modern frontend or backend technologies
  • Understanding of REST APIs, data models, Git, tests and containerized applications
  • Quality awareness as well as enjoyment of clean architecture and joint solution finding
  • Willingness to familiarize yourself with administrative processes and regulatory requirements
  • Good knowledge of German and English

Advantageous:Experience with Java, Python, JavaScript/TypeScript, Docker, Kubernetes, Keycloak/OIDC, open source platforms or barrier-free web offerings.

Interested in this position →
Back office specialist OZG (m/f/d) Area: Consulting Services · Administration Open position

You will support our project, sales and service team organizationally and ensure that information, documents and appointments come together reliably.

Your tasks

  • Prepare offers, project documents, presentations and proof of performance in an organizational manner
  • Coordinate appointments, follow-ups, document filing and internal coordination
  • Carefully maintain master, customer and project data and ensure their quality
  • For tenders, orders, Support auditing and project administration
  • Prepare and follow-up meetings and document decisions and open points
  • Analyze administrative processes and improve them with digital tools

This is what you bring with you

  • Experience in assistance, commercial processing, project office or comparable administration
  • Very good self-organization and confident use of office and collaboration tools
  • Care, discretion and commitment in dealing with customer and project data
  • Strong communication skills and enjoy working with different people Departments
  • Very good knowledge of spoken and written German

Advantageous: Experience with public clients, procurement documents, CRM or document management systems as well as interest in digitalization.

Interest in this position →
Nothing suitable?

Perhaps we are missing exactly your perspective

Tell us what you can do, what drives you and what role you would like to shape at ITOM.

Get in touch on your own initiative →
This is how it continues

Clear process. Personal exchange

  1. 01

    Getting to know each other

    You send us your profile or contact us directly with your idea.

  2. 02

    Technical exchange

    We talk about experience, expectations and possible tasks.

  3. 03

    Joint decision

    Both sides know where they stand - transparently and on an equal footing.