Services
IT Transition
Transition strategy, service takeover, business handover and readiness.
Migration
Applications, data, platforms, infrastructure and identity.
Change of provider
Onboarding, exit, accrual, handover and governance.
Carve-in / Carve-out
Separation or integration of applications, infrastructure, networks and services.
Sourcing
Performance models, SLA, provider structure and tender support.
Operational readiness
Acceptance criteria, documentation, support model, monitoring and operational processes.
What we want to avoid
A technical migration is not considered complete if data has been copied or systems turned on. Crucially, responsibilities, service processes, monitoring, support and operational capability are actually established.