Focus topic

Integrating AI sensibly – instead of just introducing a new tool

Artificial intelligence can make knowledge more accessible, analyze documents, prepare decisions and automate processes. However, the benefits only arise when the use case, data, governance, integration and operation fit together.

AI Advisory

  • Identify suitable use cases
  • Evaluating benefits and effort
  • Clarify data and integration requirements
  • Consider governance, data protection and security
  • Developing target architecture

AI Solutions

Future focal points are in particular knowledge assistants, RAG-based systems, document analysis, classification and AI-supported process steps.

Sovereign AI

For sensitive data, we consider controllable infrastructures, open source models and portable components, private knowledge bases and traceable data flows as an important part of the architectural decision.

Managed AI

ITOM integrates AI solutions and provides suitable platform and operating models for models, APIs, data and monitoring.

Principle

Not every process needs AI. We prefer a clear, measurable use case over a technology-driven introduction.

Discuss AI use case

Make the next step concrete

Together, we examine the starting point, the target and the most sensible start – without losing sight of operations.

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