Possible service modules
- Hosting and Platform Operation
- Deployment and Updates
- Monitoring and Alerting
- Backup and Restore
- Security hardening and certificates
- Incident and problem management
- Service reporting
- Capacity and availability management
- Technical development and lifecycle
Open Source as Managed Service
The use of open technologies does not mean that the municipality has to organize operation and maintenance itself. Upon request, ITOM will take over the professional provision and ongoing service.
Group advantage
OZG Services understands municipal requirements. ITOM Consulting supports processes and target architecture. ITOM Solutions & Services takes over integration and technical operations.